As commercial and residential garage door service professionals, we’ve pretty much dealt with every issue you can think of when it comes to garage door repair. Even still, there are sometimes issues that continue to surprise us.
It’s nothing that garage door service professionals like us can’t handle!
While there are times you may be able to fix the problem yourself, there are many reasons it may be best to leave the garage door repair up to the professionals.
To help you troubleshoot your garage door issues, here are the reasons your garage door won’t work.
THE TRANSMITTER BATTERIES WON’T WORK
This may sound obvious, but your garage door transmitters need power to work. If the batteries in your transmitter are dead. the transmitter won’t be able to send a signal to your garage door to open.
First, check to see if the transmitter on the wall inside your garage still opens your garage door when pressed. If it does, then the transmitter in your car likely just needs a simple battery replacement.
If you have more than one car transmitter for your garage door, then your other transmitters will likely need new batteries soon as well, since they were probably installed around the same time.
Changing the battery on your garage door transmitter is pretty simple. On most, you can simply slide the door open on the back of the transmitter and remove the battery.
After removing the old batteries, make sure the plus and minus signs line up with the plus and minus signs on the inside of the transmitter. Otherwise, the new battery won’t work in the transmitter, and it could give you a false sign that something else may be wrong. Once the battery is in place, test the transmitter, and if it works, replace the transmitter door.
the track on your garage door is misaligned
If your garage door track is out of alignment, it can be a serious issue.
If you see gaps between the rollers and rail, or bends in the rails themselves, you have a problem. The heavy weight of the door can compound these issues and make them worse until it becomes dangerous to operate your door.
If the door won’t move at all because of an alignment issue, then this problem isn’t one that you should try to tackle yourself. A garage door professional will have the necessary equipment needed to safely realign and repair your garage door. Additionally, if the track misalignment is beyond repair, a professional can install a new garage door track for you.
SOMETHING IS WRONG WITH YOUR TRANSMITTERS
There could be a few issues that might be causing your transmitters not to work properly. The most common reason could be that you’re simply out of range of your garage door. Each garage door and transmitter combo has a specific range it will function in.
If you’re trying to open your garage door before you can even see your house, then chances are you’re just too far away.
Try waiting until you turn into your driveway to hit your transmitter button, and you should have more success opening your garage door on the first try.
If you find that your garage door opens and closes randomly when you’re not even hitting the button, it may seem like your garage door is going haywire and the only possible solution is to replace the entire unit.
However, we assure you that there’s likely a much simpler answer to this problem.
It should only be a few steps to fully reset and reprogram your remote, though, so your garage door transmitter should be working properly again in no time.
YOUR SPRINGS ARE BROKEN
If your garage door all of sudden won’t go up and you’re sure the transmitters are working properly and power is getting to the motor, then you may have broken torsion springs.
Doors come with one or two torsion springs.
If either spring is broken, the garage door opener may struggle to lift the weight of the door or fail to open the door at all.
Call a professional for service as these can be very dangerous to work with. Don’t try to open the door until a professional comes to inspect it and replace the springs.
GARAGE DOOR LIMIT SETTINGS ISN’T SET PROPERLY
Sometimes, you’ll notice that your garage door closes all the way and then immediately goes back up instead of staying in the closed position.
If this happens, the most likely culprit is the open and close limit settings of your garage door opener.
THE DOOR WAS MANUALLY LOCKED
If your garage door doesn’t open, but the opener motor runs for just a few seconds and then shuts off, the garage door itself may have manually been locked.
To manually unlock your garage door, simply turn the handle until you hear a clicking sound. This will move the horizontal bars away from the edges and secure the handle in the open position.
THE TENSION SPRINGS OR CABLES ARE BROKEN
Garage doors have tension springs and cables that help to slowly and safely lower your door while closing. If these tension springs or cables break, you might find that your garage door closes really fast, often with a loud bang when it hits the ground.
This is very dangerous as there is nothing preventing the garage door from crushing something that might be below it.
It’s best to call a garage door professional as soon as you can to have them come out and repair these cables or springs.
When these cables break, they will snap and forcibly fly out like a broken rubber band.
Additionally, try not to open and close the door while it’s in this condition.
With that amount of possible force coming from the springs or cables, they could potentially damage your vehicle or other property in the garage as well as cause serious injury.
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